company policy

In INSTALACIONES TORREJON S.L. we want to show our commitment with Quality and the Environment through our Integrated Policy that is high-priority target of our projects.

“Integral office fit-out (screens, false ceilings, office furniture, wood sale).

This Integrated Policy, designed to make us grow permanently, is based on the following goals:

1. To reach the total satisfaction of the clients, being different in the market by the quality and reliability of the products that we offer, as well as the capacity of the own sales department. The clients of INSTALACIONES TORREJON S.L. are our reason of being, reason why we not only have to take care of their expresed demands, but we must be able to fulfill with their expectations keeping a permanent contact, that allows us to asses the opinion that the clients have on the products and services that we offer.

2. Compliance with the requirements of Quality and Environmental Control System and with all the legal requirements.

3. Customer-service: Individualized attention. The professionalism that demands the market forces us to adapt our sale process to the characteristics and demands of each client. For this reason, one of our targets is the permanent improvement of this process.

4. Self-control: Each employee of INSTALACIONES TORREJON S.L. must assume the responsibility on his tasks at the corresponding level. The management of our service has to be focused on the people who realize it. They contribute to the Quality and the Environment and will be responsible for the client´s satisfaction. They also will contribute to the protection and prevention of environmental impact derived from their work activity.

5. Continuous improvement. In our permanent commitment with Quality and the Environment, we always try to satisfy the client by continuous improvement. To meet this requirement we are able to reach new standards of Quality.

6. Commitment with prevention of pollution, produced by our work activity, focused on the generated waste.

7. Commitment to carry out our work activity showing respect to the Environment.

8. Commitment to keep our self informed and to train our self to establish a continuous improvement´s system to fulfill the legislation and other requirements of the Environmental Aspects.

9. To set goals about Quality and Environment. Work as a team to reach that goals.

10. Commitment to bring all the necessary means, with the intention of reaching a suitable environmental management.

11. Planning. Our activities must be based inthe prevention of the failures. Against the problems we must look for what provoke them and take the right steps to eliminate these problems.

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Instalaciones Torrejón S.L.
phone: (0034) 91 816 12 16
e-mail: [email protected]  
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Mamparas de Oficina
Avenida Frontera naves 35, 36 y 39
Polígono Industrial "La Frontera" 28990 Torrejón de Velasco.
Madrid (Spain)

Tel: (00 34) 91 816 12 16
Fax: (00 34) 91 816 13 45
[email protected]
Skype Me™! Skype: it-sistemas

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